Configuring Email POP3 and SMTP


Configuring your email program to send and receive email is a necessary step to properly use your domain's email address. You need to use an email client program that supports the Post Office Protocol (POP3) and Simple Mail Transport Protocol (SMTP) standards. While these are standards, the configuration settings are implemented differently in each software program and in many cases each version's configuration is different. We’ll walk you through the configurations of common email programs below.

Note: You now may use your Internet Service Provider (ISP) as your SMTP Server for your outgoing email. Please check the SMTP Reference Table below or ask your ISP for the name of the SMTP server that you can use to relay your outgoing mail.

*** Caution Norton Anti-Virus users with Email Protection enabled! ***
In Norton Anti-Virus Options, please disable Email Protection temporarily while you reconfigure your software. When the configuration changes are made, then re-enable your Norton Anti-Virus Email Protection.

NEW 04/04/2004

You may now use your domain's mail server for outgoing mail rather than your ISP's if you configure your email client correctly. One of the two choices below should work.


If your POP3 Login name is the same as the email address to the left of the '@' symbol you may use "POP Before SMTP" which opens a window for you to send out through our server.

SMTP Authentication

If you are not able to use "POP Before SMTP" you may use SMTP Authentication by configuring your email client. Check the box for "My outgoing server (SMTP) requires authentication"

In the example below from Outlook 2003 you would check the box "My outgoing server (SMTP) requires authentication:


Configure Your Email Software

Microsoft Outlook
bullet Microsoft Outlook Express
bullet Microsoft Outlook 2000
bulletMicrosoft Outlook 2002
bulletNetscape Messenger 4
bulletNetscape Mail 6
bulletQualcomm Eudora 2 and 3
bulletQualcomm Eudora 4
bulletQualcomm Eudora 5
America Online
bullet AOL Dial-up Subscribers

Please consult the table below to help understand the configuration examples and Terms.

Example Term Description
Your Name John Doe The Account Name is usually how your name appears in emails sent from this email configuration. Domain Name This is your hosted domain name that you use for your email. If your domain is a different root name like .org, please use



POP Login User Name This is the login name assigned by your domain host. It may be the same as your email address or it maybe different as in these examples. Email Address Is your domain email address. This is the address used to send you Internet email. POP3 Server (incoming) The Post Office Protocol version 3 (POP3) Server is the incoming mail server used to collect your domain email till you open your email program and download the incoming mail. Your domain host is usually your POP3 service provider.


SMTP Server (outgoing) The Simple Mail Transfer Protocol (SMTP) is the outgoing mail server through which you send your outgoing mail. Since you are connected to your Internet Service Provider (ISP), they know that you are a valid subscriber and allow your outgoing email to be relayed to the destination. Please check the SMTP Server Reference Table below or contact your ISP.

 SMTP Server Reference Table

AT&T Worldnet
AT&T (was

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